Benefitfocus Senior Product Manager

Company: Voya Financial, Inc.
Location: Charleston
Posted on: April 14, 2025

Job Description:

Benefitfocus Senior Product ManagerApply locations Charleston, SC time type Full time posted on Posted Yesterday job requisition id JR0030572Together we fight for everyone's opportunity for a better financial future.We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough --- we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.Profile Summary:As a Product Manager on the Benefitfocus team you will be dedicated to understanding the needs and challenges our customers face as they engage with benefits so that you can be their advocate as you create and deliver experiences that solve their problems and exceed their expectations. You will work with our design, engineering and internal partner teams to create engaging and meaningful strategies and systems that will drive the customer benefit buying experience, increase engagement, strengthen long term retention, and maximize value within the platform. We will count on you to raise the bar with deep customer insights and design fundamentals, as well as a strong analytical mindset to validate assumptions and drive a successful business. You will navigate through the complex benefits industry and advocate for the advancement of our technology to ensure we can deliver a differentiated and superior customer benefit shopping experience where they can make decisions with confidence. You will act as the organizational business leader for your product and are responsible for functional product definition, health and driving growth and profitability of the product. This includes establishing and socializing a product vision that is backed by consumer research and data, conducting hypothesis testing to bring clarity to areas of ambiguity, creating a strategy and roadmap with clear prioritization and supporting the teams to deliver ongoing product improvements in an agile environment. You will be a key voice and influential leader with your cross functional teams including Product Ownership, User Experience, Quality Assurance, Engineering, Customer Service, Sales, and Marketing to ensure execution of a cohesive customer experience. Every day you will team with world-class professionals to define, develop and test strategies that directly impact the bottom line. Specifically, we are seeking an experienced product manager with a history of shipping products from proving an idea has merit to delivering and supporting that solution.Profile Description:

• Prepare executive level updates on all Product activities within their Business Unit.
• Maintain an ongoing roadmap that supports the delivery of the strategic vision.
• Work with other Product leaders to maintain a common vision across all of Product.
• Ensure high functional product area health (Usage, Adoption, ROI).
• Provide design oversight, coordination, and solution direction.
• Maintain a prioritized investment backlog of market driven needs for the functional product area.
• Support Buy, Build Partner evaluations to support needs of your functional product area.
• Act as a cross-functional leader; with Engineering on delivery, with Sales, Marketing, Care on enablement.
• Build a culture of data-driven decision making to support investment activities.
• Ensure all Product Manager responsibilities within the Benefitfocus SDLC process are delivered on time and at a high quality.Knowledge & Experience:
  • Minimum of 7 years experience as a Product Manager.
  • Minimum of 7 years of software product or support experience.
  • Experience leading SaaS technology products.
  • Success defining, launching, and transforming existing SaaS technology products.
  • Technical background, with experience in managing SaaS solutions.
  • Demonstrated leadership experience transforming business process, culture and delivery processes.
  • Common understanding of CI/CD methodologies within an Agile framework.
  • Must be comfortable presenting to groups large and small as well as to existing and potential clients in sales opportunities.
  • Experience leveraging data to build business cases and measure success. Preferred, but not required, experience with Power BI, Tableau, Qlik.
  • Results driven management approach with proven success.
  • Working knowledge of the pragmatic marketing frameworks and ability product and feature launches.
  • Ability to travel to Client Sites periodically (once business travel safety and comfort level are defined at a later date).
  • Bachelor's degree (MBA preferred).Compensation Pay Disclosure:Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.$140,000-$155,000Be Well. Stay Well.Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.What We Offer:
    • Health, dental, vision and life insurance plans.
    • 401(k) Savings plan - with generous company matching contributions (up to 6%).
    • Voya Retirement Plan - employer paid cash balance retirement plan (4%).
    • Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
    • Paid volunteer time - 40 hours per calendar year.Critical Skills:
      • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
      • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
      • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
      • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
      • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.Equal Employment Opportunity:Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.Reasonable Accommodations:Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
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Keywords: Voya Financial, Inc., Savannah , Benefitfocus Senior Product Manager, Executive , Charleston, Georgia